Question 1

Is Ceramic Pro safe for my car paint clearcoat?

Accepted Answer

Yes, Ceramic Pro products are formulated to be safe for all surfaces including your paint. Ceramic Pro will not damage your clearcoat or paint and will not void any manufacturer warranties.

Question 2

Does Ceramic Pro fade, crack, peel or yellow?"

Accepted Answer

No, Ceramic Pro will not Crack, Peel or Yellow. Our products have undergone SGS testing inlcuding real-life testing in some of the worlds harshest environments,and surpassed every one of them.

Question 3

Is Ceramic Pro safe for other surfaces of the vehicle?

Accepted Answer

Yes, one of the great properties of Ceramic Pro is its versatility and its ability to protect any surface you choose.

Question 4

Is Ceramic Pro an alternative to wax?

Accepted Answer

Yes, once Ceramic Pro is applied you will never need to wax again. Cleaning your vehicle’s paint is as easy as maintain as your glass/windshield. No need for abrasive washes or any waxes/sealants.

Question 5

Will Ceramic Pro protect my car from scratches?

Accepted Answer

After Ceramic Pro coating cures it becomes 3 times harder than paint. The coating is much more resistant to scratching. Ceramic Pro is a glass coating, and while glass can still be scratched and chipped, it is much more resistant than your clearcoat. (Gold/Platinum package).

Question 6

Can I apply Ceramic Pro to my own vehicle?

Accepted Answer

No, Ceramic Pro must be applied by trained and certified professionals. This product requires a strong attention to detail and an understanding of how solvent based coatings work.

Question 7

Can a detailer, dealership or service centre that is not certified apply Ceramic Pro to my vehcile?"

Accepted Answer

No, any detailer, dealership or service center that claims to apply Ceramic Pro without becoming a Certified Installer and is making a false claim.

Question 8

What is the application process and how long does it take?

Accepted Answer

The process of Ceramic Pro will take between 3-7 days depending on the condition of your paint, the size of the vehicle and the packages you select. The 1st step is to wash and prep the vehicle. The 2nd step is to correct all the imperfections in the paint such as swirls and light scratches. Once the vehicle is properly prepped, a body shop safe prep solvent will be applied to the entire vehicle to get to bare paint. At this stage the coating process will begin, and each panel of the vehicle will have Ceramic Pro applied, leveled, and stacked to achieve the package you have selected.

Question 9

My car has swirl marks and other pre-existing damage, can Ceramic Pro be applied over this?"

Accepted Answer

No, our Trained and Certified professionals are experts in the art of surface correction. Our professionals will restore your vehicle to the absolute best condition they can prior to Ceramic Pro application.

Question 10

Can Ceramic Pro protect my Vinyl wrap or PPF film?

Accepted Answer

Yes, Ceramic Pro will protect your vinyl wrap and ppf film from accidental spills, stains, oil/grime, and UV rays. Ceramic Pro is completely flexible and will not crack or peel from your vinyl. As with all surfaces, Ceramic Pro offers a self-cleaning effect allowing your vinyl to be easily cleaned. Say goodbye to countless vinyl cleaning agents.

Question 11

Can Ceramic Pro be applied to my windshield?

Accepted Answer

Yes, the complete line of Ceramic Pro products are completely versatile. Ceramic Pro Rain is the product applied to glass to act as a water repellent. Please note that durability may be effected with excess use of windshield vipers.

Question 12

Will Ceramic Pro prevent water spots?

Accepted Answer

No, Ceramic Pro will not prevent water spotting, but it WILL allow those pesky waterspots to be easily removed without damaging the surface. Because Ceramic Pro creates a protective layer over the substrate, it does not allow the minerals to corrode or etch the surface that Ceramic Pro is protecting, prolonging the life of your metals, paints, gelcoat, plastics, vinyls etc. Ceramic Pro is a silica based/glass product and the glass on your windshield can still get water spots, but it is much more resistant to water spots than your clearcoat. Drying your vehicle after washing is a must!

Question 13

Will Ceramic Pro protect chrome/polished finishes?

Accepted Answer

Yes, Ceramic Pro does an excellent job protecting your chrome/polished finishes from corrosion, oxidation and discoloration. Ceramic Pro’s self-cleaning effect also makes maintenance a breeze. No need to continuously polish your chrome/polished finishes to keep its original luster.

Question 14

Will Ceramic Pro protect against stone chips?

Accepted Answer

Ceramic Pro is a Silica based product, meaning it is a “glass” coating. Ceramic Pro adds some stone chip resistance, but it can still get stone chips from larger stones at high speeds. The glass windshield on your vehicle will still get stone chips, just much less often than your clearcoat.

Question 15

How long does Ceramic Pro last?

Accepted Answer

Ceramic Pro Gold Package has a Lifetime warranty. That’s longer than any wax or sealant on the market!

Question 16

Can Ceramic Pro be removed from my vehicle easily?

Accepted Answer

No, Ceramic Pro cannot be washed away like a wax or sealant giving it long lasting results. You must use abrasion (wetsand/compound/polish) to remove Ceramic Pro.

Question 17

Can Ceramic Pro get stained chemical marks?

Accepted Answer

Yes, washing or applying chemicals while the car body is hot can cause stain marks. We recommend you wash your vehicle in the shade and when car body is cold.

Question 18

What do I use to maintain Ceramic Pro coating?

Accepted Answer

That’s the great thing about Ceramic Pro Products. Water and a mild car shampoo will do the trick. Good bye harsh chemicals, clay bars, etc. We recommend using ceramic pro sport (quick detailer) to maintain your coating.

Question 19

Do I still need to polish or wax my car after Ceramic Pro has been applied?

Accepted Answer

No! Ceramic Pro products are the permanent replacement to polish, wax and sealants. You can throw those products in the trash! Ceramic Pro Sport is the only product you need.

Question 20

Does the product require annual servicing?

Accepted Answer

Yes. To maintain your warranty, you need to attend an annual service. This is to ensure the Ceramic Pro performs properly for the entire length of the warranty. If an annual inspection is missed, the warranty defaults to the lesser package at the time of the missed annual inspection. i.e. A Gold (Lifetime) warranty becomes a Silver (5 year) warranty when an annual service is missed.

Question 21

I just had my vehicle coated with Ceramic Pro, how long till I can wash it?"

Accepted Answer

You should wait 10-14 days before the first wash to allow the solvents to outgas and the coating to fully cure. If you notice that your car gets water spots, bird droppings, tree sap etc. during these two weeks immediately remove it following our care instructions. Keep in mind the coating is softer so work on the paint very gently.

Question 22

I have bird droppings and insect marks, when should I remove them?"

Accepted Answer

Immediately. Allowing bird droppings & bug splatter to bake in over time will cause etching. Al tough this damage is on Ceramic Pro and can easily be polished out. We still recommend  you remove it as soon as possible.

Question 23

Can I take my vehicle to a hand car wash?

Accepted Answer

We don’t recommend you use off the road hand car washes. Do it yourself or call out a reputable mobile detailer.

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